For Mercedes-Benz owners, maintaining the high standard of luxury and performance associated with their vehicle is essential. Brisbon Automotive offers specialized Mercedes repair and maintenance services tailored specifically for all models, from the sleek C-Class sedans to the powerful G-Class AMG SUVs. Conveniently located in North Raleigh near I-540 and US-70, Brisbon Automotive provides expert service for every Mercedes, ensuring your vehicle continues to deliver a premium driving experience. Whether you need routine care or intricate repairs, our team of skilled technicians is equipped to meet the unique demands of Mercedes.
Mercedes Models Serviced
Mercedes offers a diverse lineup of vehicles, including luxury sedans, high-performance coupes, versatile SUVs, and advanced electric models. At Brisbon Automotive, we provide expert maintenance and repair services for the full range of Mercedes-Benz vehicles, ensuring each model receives specialized care tailored to its unique engineering. Whether you drive a classic E-Class sedan, a dynamic AMG GT coupe, or a cutting-edge EQS electric vehicle, our experienced technicians are equipped to handle your vehicle’s specific needs.
Coupes / Cabriolets
C-Class Coupe / Cabriolet
E-Class Coupe / Cabriolet
S-Class Coupe / Cabriolet
CLA Coupe
CLS Coupe
SL Roadster
SLC Roadster
AMG GT Coupe / Roadster
AMG GT 4-Door Coupe
Sedans / Wagons
A-Class Sedan
C-Class Sedan
E-Class Sedan / Wagon
S-Class Sedan
CLA Sedan
CLS Sedan
AMG GT 4-Door Sedan
Maybach S-Class
SUVs / Vans
GLA SUV
GLB SUV
GLC SUV / Coupe
GLE SUV / Coupe
GLS SUV
G-Class SUV
Maybach GLS
Sprinter Cargo Van
Sprinter Passenger Van
Metris Cargo Van
Metris Passenger Van
Electric / Hybrid
EQC SUV
EQS Sedan
EQB SUV
EQE Sedan
S 560e Sedan
GLC 350e SUV
Maintenance Services and Repairs for Mercedes-Benz
Maintaining the performance and reliability of your Mercedes requires specialized care and expertise. At Brisbon Automotive, we offer a comprehensive range of services, from routine maintenance tasks like oil changes and brake inspections to more complex repairs such as transmission overhauls and advanced electronic system troubleshooting. Our skilled technicians utilize state-of-the-art diagnostic equipment and have a deep understanding of Mercedes engineering, ensuring your vehicle receives the highest standard of care. We also offer fleet maintenance services for businesses utilizing Mercedes commercial vehicles, such as Sprinter vans for delivery services or Maybachs for limousine companies.
Maintenance Services
Oil and Filter Changes
Fluid Level Inspections and Top-offs
Tire Rotation and Balancing
Battery Testing and Replacement
Engine and Transmission Repairs
Engine Diagnostics and Repairs
Timing Belt and Chain Replacement
Transmission Fluid Changes and Filter Replacement
Fuel Injector Cleaning and Repairs
Electrical System and Diagnostics
Check Engine Light Troubleshooting
Electronic and Computer System Diagnostics
Battery Testing and Replacement
Alternator and Starter Repairs
Lighting and Wiring Diagnostics and Repairs
Brake System Services
Brake Pad and Rotor Replacement
Brake Fluid Flush and Replacement
Brake Line Inspections and Repairs
Caliper and Brake Hose Replacement
ABS (Anti-lock Braking System) Diagnostics and Repairs
Suspension and Steering System Services
Shock and Strut Replacement
Wheel Alignment and Balancing
Power Steering Pump and Rack Repairs
Cooling System Services
Radiator Repairs and Replacement
Coolant Flush and Refills
Water Pump Inspections and Replacements
Exhaust System Services
Exhaust Leak Repairs
Catalytic Converter Replacement
Muffler and Exhaust System Repairs
Tire Services
Tire Rotation and Balancing
Tire Replacement
Flat Tire Repair
Commonly Asked Mercedes Questions and Answers
What is the actual difference between a Mercedes "Service A" and "Service B"?
“Service A” and “Service B” are the two core maintenance schedules for Mercedes-Benz vehicles.
- Service A is the smaller of the two, typically due after the first year or 10,000 miles. It includes a synthetic oil and filter change, tire pressure check, brake component inspection, and a reset of the maintenance counter.
- Service B is more comprehensive, due a year after Service A. It includes everything from Service A, plus it adds the replacement of the cabin air/dust filter and a brake fluid exchange. It also involves more in-depth inspections of steering, suspension, and exhaust components. Essentially, they are scheduled maintenance packages that alternate each year to ensure all critical components are inspected and serviced at the proper interval.
How can you offer lower prices for Mercedes services, like brakes or a Service B, than the dealership?
The savings we provide come from two main areas: parts and labor rates.
- Parts: A Mercedes dealer exclusively uses “Genuine Mercedes-Benz” parts, which come with a significant price premium. We have access to the OEM (Original Equipment Manufacturer) parts—the exact same parts made by the same companies (like Brembo, Bosch, or Zimmerman)—but without the Mercedes-logo markup.
- Labor: As an independent shop, our overhead is significantly lower than a large dealership, and we pass those savings on to you through more competitive labor rates. You get the same, if not better, quality of service and expertise without paying the “dealership premium.”
Are Mercedes-Benz vehicles really that expensive to maintain over their lifespan?
While Mercedes-Benz vehicles do have higher average maintenance costs than non-luxury brands, the expenses can be managed effectively. The key is proactive, preventative maintenance. The “expensive” reputation often comes from owners neglecting smaller issues or routine services, which then snowball into major component failures. For example, delaying a required transmission service can lead to a multi-thousand-dollar repair, whereas the scheduled service is a fraction of that cost. By adhering to the Service A/B schedule with a shop that charges fair labor rates, you can keep the costs predictable and protect the long-term health of your vehicle.
Why do air suspension (Airmatic) repairs on models like the S-Class or GLS cost so much?
The Airmatic system provides a superior, self-leveling ride, but its components are inherently complex and expensive. Unlike a traditional steel spring and shock absorber, Airmatic uses flexible rubber air springs (bellows), a compressor to generate air pressure, and a valve block with electronic sensors to distribute that pressure. The most common failure points are the rubber air springs, which can dry rot and develop leaks over time, causing the compressor to burn itself out from running constantly. The high cost is due to the advanced technology and the price of the replacement air struts and compressors themselves.
Will having my new or CPO Mercedes serviced at Brisbon Automotive void my factory warranty?
No, absolutely not. This is a critical point of protection for consumers. Under the federal Magnuson-Moss Warranty Act of 1975, a manufacturer cannot void your vehicle’s warranty just because you chose to have maintenance or repairs done at a qualified independent shop. We are meticulous about using parts that meet or exceed OEM specifications and following the Mercedes-Benz prescribed maintenance intervals (like Service A/B), and we keep detailed records of all work performed. Your warranty is safe with us.
Do you have the specific STAR/XENTRY diagnostic tools required for Mercedes-Benz vehicles?
Yes. We understand that working on Mercedes-Benz vehicles is impossible without the proper diagnostic equipment. We have invested in dealership-level diagnostic platforms, including the XENTRY Diagnosis System, which is the same system used by Mercedes-Benz dealers. This allows us to accurately read manufacturer-specific fault codes from all modules, perform complex electronic adaptations, program new components, and correctly diagnose issues that generic OBD-II scanners would miss entirely.
Convenient Location
Located just off I-540 and US-70 in North Raleigh, Brisbon Automotive is easily accessible for all your service and repair needs. We look forward to providing expert care for your vehicle, ensuring it stays in peak condition.
Brisbon Automotive
6508 Mt Herman Road
Raleigh, North Carolina 27617
Phone: (984) 209-4595
General Inquiries: service@brisbonauto.com
Service Department Hours
Monday – Friday: 8:00AM – 5:00PM
Saturday – Sunday: By Appointment Only
