Pleasure-Way has a long-standing reputation for building some of the highest quality and most luxurious Class B motorhomes in North America. Their vans, like the flagship Plateau and Ascent, are known for their meticulous craftsmanship and smart use of space, all built on the premium Mercedes-Benz Sprinter chassis, as well as the Ford Transit and Ram ProMaster platforms. At Brisbon Automotive, we provide the expert chassis repair and maintenance your Pleasure-Way touring coach demands. From Mercedes-Benz diesel service and transmission care to precision wheel alignments, our skilled technicians in North Raleigh have the expertise to service your van’s chassis and keep your travels safe and smooth.
Pleasure-Way Models We Service (Chassis Only)
Brisbon Automotive provides specialized repair and maintenance services focused exclusively on the automotive chassis utilized by Pleasure-Way’s motorhomes. We handle all aspects of the drivetrain (engine, transmission), suspension, braking, and electrical systems that keep your van moving safely and reliably. Please note: Our services cover the chassis only; we do not service the “house” components (appliances, plumbing, living quarters, etc.).
Below is a comprehensive list of Pleasure-Way’s current and legacy motorized models. As an exclusive Class B manufacturer, we are fully equipped to handle the Mercedes-Benz Sprinter, Ford Transit, and Ram ProMaster chassis that power your van.
Recent Models
Ascent (Mercedes-Benz Sprinter)
Plateau (Mercedes-Benz Sprinter)
Ontour (Ford Transit)
Tofino (Ram ProMaster)
Rekon (Mercedes-Benz Sprinter)
Legacy Models
Excel (Ford E-Series / Chevrolet Express / Dodge Ram)
Lexor (Chevrolet Express / Ram ProMaster / Dodge Ram)
Traverse (Ford E-Series / Chevrolet Express)
Prestige (Ford E-Series)
Pursuit (Ford E-Series)
Plateau XL (Mercedes-Benz Sprinter)
Vantage (Ram ProMaster)
Promaster (Ram ProMaster)
Available Services and Repairs for Pleasure-Way Vans
our Pleasure-Way is a sophisticated touring van that requires specialized service. We are fully equipped to service the precise needs of the Mercedes-Benz Sprinter, Ford Transit, and Ram ProMaster chassis.
Preventative Maintenance
This is the key to reliability on long trips. We perform the chassis-specific maintenance for your van, including Mercedes-Benz “Service A/B”, Ford EcoBoost oil changes, or Ram V6 service. This includes all specified oil, fuel, and air filters, as well as fluid checks for the brake system, coolant, and transmission.
Brake System Repairs
A fully-loaded Class B van is heavy and requires strong brakes. We provide expert service for the hydraulic brake systems on all Sprinter, Transit, and ProMaster chassis. This includes replacing worn brake pads and rotors, performing complete brake fluid flushes, and diagnosing any ABS or traction control warning lights.
Engine and Transmission Services
This service focuses on powertrain diagnostics and repair. We are your dealership alternative for servicing the Mercedes-Benz V6 diesel, the Ford EcoBoost V6, and the Ram Pentastar V6. We handle all “Check Engine” light diagnostics, fuel system issues, and service for the complex multi-speed automatic transmissions in these vans.
Suspension and Steering System Maintenance
A comfortable ride is paramount in a touring van. We service all suspension and steering components to ensure a smooth and stable drive. This includes replacing worn shocks and struts and, most importantly, performing a precision wheel alignment on our heavy-duty rack, which is essential for a vehicle with a high center of gravity.
Cooling System Maintenance
The engines in these compact vans work hard. We protect them from overheating by pressure-testing the radiator, checking all hoses for wear, and replacing water pumps or thermostats before they can fail and sideline your trip. We use only the manufacturer-specified coolant for your chassis.
Electrical System Diagnostics and Repairs
Our diagnostics cover the critical 12-volt chassis system that starts your engine and powers your driving controls. We test and replace the main engine battery, diagnose alternator and starter failures, and repair all factory-installed lighting, turn signals, and dashboard warning lights.
(Note: We do not service the 12-volt or 48-volt “house” lithium-ion battery systems or inverters).
Exhaust System Repairs
We ensure your van’s exhaust system is quiet, efficient, and safe. Our technicians inspect for leaks from the manifold to the tailpipe, replace any damaged mufflers or pipes, and service all catalytic converters and emissions components to keep your van running clean.
Tire Services
The tires on your Pleasure-Way are a critical safety component. We inspect them for proper load rating, tire pressure, and age-related sidewall cracking. Our shop is equipped with heavy-duty balancers and mounting machines to handle the high-ply, load-rated tires your van requires for safe travel.
DEF System Maintenance (for Diesel Engines)
For all Pleasure-Way models built on the Mercedes-Benz Sprinter diesel chassis, a functional Diesel Exhaust Fluid (DEF) system is essential. This service focuses on repair. We provide full diagnostics for DEF-related warning lights and can service or replace failed DEF heaters, pumps, and sensors to prevent a “limp mode” condition.
Convenient Location
Located just off I-540 and US-70 in North Raleigh, Brisbon Automotive is easily accessible for all your service and repair needs. We look forward to providing expert care for your vehicle, ensuring it stays in peak condition.
Brisbon Automotive
6508 Mt Herman Road
Raleigh, North Carolina 27617
Phone: (984) 209-4595
General Inquiries: service@brisbonauto.com
Service Department Hours
Monday – Friday: 8:00AM – 5:00PM
Saturday – Sunday: By Appointment Only
