Western Star trucks are built for exceptional durability and power, making them ideal for industries like construction, logging, and heavy-duty transport. Models such as the versatile 4700 and the 4900, combined with powerful engines like the Detroit DD15® and the Cummins X15, offer unparalleled performance in the toughest environments. Brisbon Automotive is conveniently located in North Raleigh just off I540, and provides specialized maintenance and repair services that cater to the unique requirements of Western Star vehicles, ensuring that your fleet stays reliable and efficient.
With expertise in Western Star’s advanced systems, Brisbon Automotive offers solutions that go beyond routine maintenance. From optimizing engine performance and handling complex electronic diagnostics to maintaining suspension systems, we tailor our services to meet the demands of each model, helping your trucks stay road-ready for any challenge.
Western Star Models Serviced
Brisbon Automotive offers specialized repair and maintenance services for a wide range of Western Star trucks, from medium-duty models designed for vocational and regional tasks to severe-duty trucks built to handle the toughest challenges in construction, mining, and other heavy-duty industries. Whether you need routine service or more complex repairs, our expertise and facilities ensure your Western Star vehicles are always operating at peak performance. Below is a comprehensive list of Western Star models we service, categorized by their classifications.
Medium-Duty Western Star Models
Western Star 4700
Western Star 4900 (Medium-Duty Configuration)
Western Star 4800
Western Star 5700 (Medium-Duty Variants)
Heavy-Duty Western Star Models
Western Star 4964
Western Star 4984
Western Star 4900 (Heavy-Duty Variants)
Western Star 5700XE
Western Star 5800
Severe-Duty Western Star Models
Western Star 4900SB
Western Star 6900
Western Star 4900XD
Western Star 4900SF
Western Star 4900EX
Western Star 4700SF
Western Star 6900XD (Severe-Duty Configuration)
Western Star 6900 Twin Steer
Available Services and Repairs for Western Star Trucks
Western Star trucks are designed to endure the toughest conditions, but regular maintenance and timely repairs are crucial to keep them running smoothly. Brisbon Automotive provides a comprehensive range of services tailored to the unique requirements of Western Star models, ensuring optimal performance and reliability across diverse applications, from heavy-duty hauling to off-road vocational use. Whether it’s routine maintenance or complex diagnostics and repairs, our expertise and specialized equipment ensure your trucks remain efficient, minimizing downtime and maximizing their service life.
Preventative Maintenance
Routine maintenance is essential for keeping your trucks in peak condition and preventing unexpected breakdowns. Key services include:
- Scheduled Oil and Filter Changes to maintain engine lubrication and protect critical components.
- Fluid Checks and Replenishment to ensure proper levels of coolant, brake fluid, transmission fluid, and other essential fluids.
- Comprehensive Vehicle Inspections to identify wear and tear early on and address potential issues before they become major repairs.
Brake System Repairs
Proper brake maintenance is vital for safety and vehicle efficiency. Our services include:
- Brake Pad and Rotor Replacements to maintain effective stopping power and prevent unnecessary strain on the brake system.
- Air and Hydraulic Brake System Maintenance for reliable performance, whether your trucks are equipped with air or hydraulic brakes.
- Brake Line Repair and Inspections to detect leaks or damage that could compromise braking capability.
Engine and Transmission Services
Engines and transmissions require regular servicing to maintain power and efficiency under heavy-duty operations. Our offerings include:
- Engine Diagnostics and Troubleshooting to resolve performance issues, identify error codes, and prevent engine damage.
- Diesel Engine Maintenance such as turbocharger checks, DEF system servicing, and fuel system repairs to keep engines running smoothly.
- Transmission Fluid Changes and Overhauls for manual and automatic transmissions to ensure smooth shifting and longevity.
Suspension and Steering System Maintenance
Maintaining suspension and steering systems is crucial for vehicle handling and driver safety. Our services include:
- Suspension Component Replacements like shocks and struts to enhance stability and comfort.
- Wheel Alignment and Balancing to prevent uneven tire wear and improve handling.
- Steering System Repairs to resolve issues with components like tie rods and ball joints, which affect maneuverability.
Cooling System Maintenance
An efficient cooling system prevents overheating and engine damage, especially under heavy-duty conditions. Our cooling system services include:
- Radiator Repairs and Replacements to ensure proper heat dissipation and prevent leaks.
- Coolant Flush and Refills to regulate engine temperature.
- Water Pump Inspections and Replacements to maintain adequate coolant flow and prevent overheating.
Electrical System Diagnostics and Repairs
The electrical system powers key vehicle components. Our diagnostic and repair services include:
- Battery Testing and Replacement to ensure reliable power and prevent starting issues.
- Alternator and Starter Repairs to maintain a consistent charging and starting system.
- Lighting and Wiring Inspections to guarantee that all electrical components are functioning properly.
Exhaust System Repairs
A properly maintained exhaust system helps control emissions and enhances engine performance. Our services include:
- Exhaust Leak Repairs to prevent harmful emissions and maintain engine efficiency.
- Catalytic Converter Maintenance to ensure emissions compliance and optimal exhaust performance.
Tire Services
Tire care is critical for safety, stability, and performance. Our tire services include:
- Tire Rotation and Balancing to promote even wear and extend tire life.
- Tire Replacement to ensure that vehicles are equipped with safe, high-quality tires.
DEF System Maintenance (for Diesel Engines)
Diesel trucks equipped with DEF systems require regular upkeep to control emissions effectively. Our DEF system services include:
- DEF Tank Refills and System Diagnostics to maintain emissions control.
- System Component Inspections and Repairs to address any DEF-related issues and ensure compliance.
Fleet Management for Western Star Trucks
Brisbon Automotive provides fleet management services that are specifically designed to support the performance, safety, and longevity of Western Star trucks. Whether managing medium-duty models like the 4700 or severe-duty vehicles like the 6900, our tailored solutions are built to handle the unique requirements of your fleet. From custom maintenance plans to advanced diagnostics, our goal is to minimize downtime and keep your Western Star trucks operating efficiently.
- Tailored Maintenance Programs: Maintenance schedules are customized according to the workload and operating environment of each Western Star truck, ensuring timely inspections and repairs that optimize performance.
- Preventative Care Solutions: Routine check-ups and component replacements address wear and tear before they escalate into larger problems, helping to prevent unplanned downtime.
- Comprehensive Diagnostics: Using state-of-the-art diagnostic tools, our technicians can quickly identify and resolve potential issues, keeping your fleet in optimal condition.
- Brake and Tire Maintenance: Regular inspections of brake and tire systems help maintain safety and reliability, extending the lifespan of these critical components.
- Detailed Service Records: Thorough documentation of all services and repairs ensures complete transparency and makes it easier to manage compliance and maintenance schedules.
These fleet management solutions are designed to keep your Western Star trucks dependable and ready for any task, while reducing operational costs and maximizing fleet productivity.
Convenient Location
Located just off I-540 and US-70 in North Raleigh, Brisbon Automotive is easily accessible for all your service and repair needs. We look forward to providing expert care for your vehicle, ensuring it stays in peak condition.
Brisbon Automotive
6508 Mt Herman Road
Raleigh, North Carolina 27617
Phone: (984) 209-4595
General Inquiries: service@brisbonauto.com
Service Department Hours
Monday – Friday: 8:00AM – 5:00PM
Saturday – Sunday: By Appointment Only
